Miro Spaces
Reimagine Content Navigation and Structuring
Role
- Staff Product Designer
- Full-Time Contract
Team
- Content Management
- XNF Squad
- 7 people
Scope
- User Research
- UX Design
- UI Design
- Prototyping
- User Testing
- Design System
- Documentation
- Product Strategy
- Handoff
Link
Problem
Miro’s navigation and structuring were major pain points. Confusing interfaces and unclear architecture left users struggling to organize content, while legacy tech made file access cumbersome. Other teams were also hampered by the platform’s inefficiencies, limiting their ability to fully leverage it.
Solution
Introducing a new navigation and structuring system that allows users to easily manage their content while delivering a more intuitive and consistent experience across the platform. The sidebar model provides global access to all files, including structuring and creation.
Result
Improved feature usage metrics and returning user ratio. Noted a shift towards positive sentiment in customer feedback. Enabled other teams to fully leverage the sidebar for activation and engagement purposes.